Enterprise Service Management Excellence, Redefined
Birlasoft leverages ServiceNow platform to streamline IT service management, automate workflows, elevate customer service experience, and enhance the overall organizational efficiency. Drawing on our proficiency in implementing, customizing, and optimizing ServiceNow solutions, we empower businesses to fulfill their strategic objectives and maintain competitive edge in today’s rapidly evolving digital landscape.
Our Credentials
250+
ServiceNow Professionals
5/5
CSAT Score
350+
Accreditations + Certifications
250+
Successful Deployments
Our Offerings
IT Workflows
Suite of automated features to optimize IT processes (ITSM/ITOM/ITAM/SPM/IRM)
Customer Workflows
Deliver exceptional customer experience by automating and orchestrating processes (CSM/FSM)
Creator Workflows
Design and automate custom workflows tailored to specific business needs (AppEngine / Integration Hub)
Integration and Automation
Seamless connectivity between systems, streamline processes and workflows (Automation Engine/API/REST/SOAP)
Industry Solutions
Industry specific solutions defined using ServiceNow’s platform capabilities (Mfg/BFSI/LSS)
Our Services
Strategic Roadmap Advisory
Phased Implementation roadmap to maximize long-term ROI
Platform Provisioning
Platform Consulting, Implementation and Governance
Process Design and Implementation
Design, Plan, Implement and continuously Improve Workflows and Processes
Manage and Optimize
Administration, Upgradation and Governance of ServiceNow environment
Our Partnerships
We have certified ITIL V3, V4 experts and PMP, SCRUM, TOGAF certified associates. Our resources are certified and proficient on the various ServiceNow modules such as ITSM, ITOM, CSM, HRSD, SPM AppEngine, Automation Engine and Industry Solutions.
To know more about Birlasoft's ServiceNow Services, please contact us
Resources