Technology is becoming core to the marketing function. The influx of technology in Marketing and the growth in customer data is throwing open newer challenges for the function.
Problem Statement
In today's highly competitive environment, one can catch customer's attention only by engaging them through a Connected, Personalized, Real-time experience that sets one apart.
Challenges
Need for single view of customer interactions
Disparate systems are expensive or difficult to connect
Marketing technologies require expert planning, Oversight and management
And, the No 1 challenge is the complexity of all integration
Birlasoft Marketing Cloud
Managing programs via marketing cloud technologies
Manage Contacts
Preference Management
Data Integration
Data Quality Programs
Contact Records
Contact Profiles
Technical Profiles segmentation
Measure Results
Dashboards & Drill-downs
Database Health
Standard & Custom Reports
Report Delivery
Web Analytics
Campaign Analytics
Manage Campaigns
1-to-1 Advertising
Lead Scoring
Lead Assessment
Lead Source Tracking
CRM Integration
Sales Enablement
Measure RoI
Manage Leads
Campaign Automation
Form Processing
Nurturing
Event Management
Emails
Web Forms
Personalization
Multi-Channel capabilities
Our Differentiators
Oracle Cloud Platinum Partner
Salesforce Gold Consulting Partner
Marketing Cloud Implementation Experience with Global Customers
Mature In-house Usage of Digital Marketing Platforms
Parent Group Marketing Domain Experience in Industrial, Healthcare, and Consumer segments
Success Stories
European Resource Management Major
Lead Generation workflows designed and implemented with separate workflows for Small/SME and Enterprise customers.
Marketing cloud integrated with client's CRM system.
Roles defined and Mobile device integration done.
American Recreation Major
Entire Customer Journey map created.
Campaigns designed around it for 8 global markets.
Personalized content to the customer at every touchpoint.
American Population Health Management Technology Major
In-depth strategic consulting, implementation of marketing automation to deliver better qualified leads from Marketing to Sales.
Pardot integrated with CRM system for B2B lead generation & nurturing.
Seamless, Real Time, End-to-End Integration of Marketing tools with CRM for visiblity into customer/prospect data coming from various digital activities.
Want to know more about Birlasoft Marketing cloud services?