The workplace collaboration services market is growing rapidly due to the rising need for effective communication and collaboration tools in today's work environments. The omnipresence of remote and hybrid work models has significantly boosted the demand for tools that support virtual communication and teamwork. Microsoft 365 is now all-pervasive, offering a comprehensive suite of tools that cater to these needs. The incorporation of technologies like AI enhances collaboration software by improving communication accuracy, enabling real-time translation, and adding advanced features. User experience is greatly enhanced by these advancements, making collaboration more intuitive and efficient. The increasing use of cloud-based platforms provides flexible access to these tools, which is essential for remote work settings.
Our Anywhere Workplace Services leverage cognitive intelligence, zero-touch automation, and big data analytics to create a future-ready digital workplace. These services integrate mail, messaging, voice, and video conferencing into a single platform, enabling seamless cross-channel communication. Our solutions are designed to foster a connected, collaborative, and productive work environment for both in-office and remote settings.
Birlasoft Value Proposition
Outcomes delivered
Our Services Offerings
Birlasoft's Workplace Collaboration Services are designed to enhance productivity and communication among distributed teams. Our services include -
Unified messaging and collaboration
Unified messaging and collaboration services combine email, instant messaging, voice, and video conferencing into one platform, streamlining workflows and enhancing team collaboration, Microsoft 365 is now all-pervasive, offering a comprehensive suite of tools that cater to these needs. These services are crucial for modern businesses to improve communication and support flexible work environments.
Value Delivered:
- Productivity Optimization: Integrated Multichannel communication platform boosted productivity by ~25%
- Enhanced Collaboration: Real-time communication and information sharing, enhanced team collaboration by ~20%
- Cost Savings: Reduced multiple subscriptions and maintenance costs by ~30%
- Enhanced Customer Satisfaction: Streamlined customer service improved customer satisfaction by ~25%
Collaboration Voice Services
Collaboration voice services integrate voice communication with messaging, video conferencing, and file sharing to boost productivity and simplify workflows. They offer high-quality internet voice calls, reducing costs and increasing flexibility. Features like real-time transcription, call summaries, and noise suppression enhance communication quality, making these services essential for modern businesses
Value Delivered:
- Productivity Optimization: Integrated voice with other collaborative tools, leading to productivity increase of ~20%
- Higher Communication Quality: Advanced technologies provided noise cancellation, adaptive bandwidth optimization leading to quality improvement by ~15%.
- Cost Savings: Cloud-based communication system reduced costs by ~30%
- Greater Flexibility: Remote and hybrid work models, providing flexibility thereby enhancing employee satisfaction by ~15%
Microsoft Productivity Platform Services
Birlasoft boosts productivity and streamlines processes with tools like PowerApps for custom applications, Power Automate for workflow automation, SharePoint Online for content management, and Power BI for business intelligence. These tools, alongside the M365 suite, enhance productivity, automation, and collaboration.
Value Delivered:
- Operational Efficiency and Improved Employee experience: Enhanced safety, centralized information access, and a 70% reduction in manual search efforts improved efficiency and safety
- Power platform Automation Efficiency: Improvement in automation efficiency by 10% by leveraging low code / no code tools
- Enhancing Efficiency and Teamwork: Modern tools boosted productivity by 30%, and integrated platforms enhanced teamwork by ~25%
- Unified User Experience and Collaboration: Enhanced user experience boosted collaboration by 18% and reduced TCO by ~30%
Our Partners
We also have expertise on multiple other tools and technologies – Zoom, Slack, Quest, etc
To know more about Birlasoft's Anywhere Workplace Services, please contact us