US-based auto giant
Automotive
The client managed invoice payments for its suppliers through Electronic Data Interchange (EDI) transactions. The sourcing team would raise a request to the e-commerce team for onboarding a new supplier. The sourcing, material planning, and e-commerce team perform about ten-odd actions to set up the EDI account for a supplier. This process was a 100% manual, and the material planning team would miss out on setting up some steps that led to EDI transfer failures. These unanticipated failures led to delayed payments and adversely impacted procurement and manufacturing operations.
Our client had three significant business challenges that prompted the need for a Robotic Process Automation (RPA) solution:
Birlasoft’s team of supply chain and automation experts developed the business process automation solution for the updation of supplier EDI translator codes. The key highlights of this solution were: